Problem and Enhancement Report Utility 8.1.27

The Problem and Enhancement Report Utility is a software tool developed by Gerber Technology, A Gerber Scientific Company, that allows users to submit problem reports and enhancement requests directly to Gerber's support team.

The Problem and Enhancement Report Utility can be accessed through Gerber Technology's customer support portal or directly within Gerber's software applications.

Users can report any problems or bugs they encounter while using Gerber's software applications, as well as suggest enhancements or new features they would like to see.

Yes, users are required to have a valid account with Gerber Technology in order to access and use the utility. This ensures proper tracking and communication regarding submitted reports.

Once logged into the utility, users can fill out a form where they provide details about the issue they are experiencing or the enhancement they are suggesting. Screenshots and other attachments can also be included.

Once a report or request is submitted, it is automatically routed to Gerber's support team for review and analysis. Users may receive follow-up communication for additional details or clarification if needed.

Yes, users can track the status of their submissions within the Problem and Enhancement Report Utility. Updates and resolutions will be communicated through the utility or via direct communication with Gerber's support team.

The utility can be used to report problems and suggest enhancements for Gerber's software applications only. It should not be used for general queries, sales inquiries, or non-software-related issues.

No, the utility is provided as a complimentary tool for Gerber Technology's customers to facilitate efficient problem reporting and enhancement requests.

Yes, users are encouraged to provide feedback or suggestions about the utility's functionality, usability, and overall experience. This can help improve the tool for future use.